Employers 4 Change
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Project Overview: Employers 4 Change helps organizations onboard into workforce-focused programs, but the existing experience created friction by forcing different user types through similar, unclear setup flows. This project focused on simplifying onboarding, establishing a scalable design system, and introducing an employer dashboard that clearly communicates progress, next steps, and key actions.
Design Challenge: The challenge was to simplify onboarding while designing scalable flows, a reusable design system, and an employer dashboard that aligned with real workflows and technical constraints.
Role: UX Researcher, UX/UI Designer
UX Research
Overview(User Research)
Employers 4 Change serves two primary user groups: employers responsible for onboarding and management, and employees completing signup and program participation. Testing and internal feedback revealed that users, experienced frustration during signup, leading to drop-off before completing required steps
- Two distinct user groups with different goals and expectations
- Both groups prioritized clarity, progress visibility, and reduced cognitive load
Design Solution
- Designed separate onboarding flows for employers and employees to reduce friction and improve task completion
- Introduced a lightweight design system to ensure consistency, scalability, and faster iteration
- Created a clear employer dashboard that surfaces progress, next steps, and key actions at a glance
Persona #1
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Persona #2
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Design Process
Wireframes
Once my research was completed, the ideas and features were presented via wireframes below:
Design System
I created a lightweight design system to ensure consistency, speed up iteration, and support scalable product development.
Typography
Color Theme
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Buttons
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Other Components
Final Design
The final experience simplifies onboarding for both employers and employees through clear, role-specific flows and guided setup. A consistent design system and focused employer dashboard create clarity around progress, next steps, and key actions, resulting in a more intuitive, scalable product experience built for ongoing use and growth
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Sign-up Screens
Sign-up Screens
Dashboard
Key Takeaways
Challenges
- Fragmented and disorganized design files that required auditing, consolidating, and restructuring before meaningful iteration could begin.
- Designing for two distinct user groups, each with different goals, technical comfort levels, and onboarding needs.
Key Takeaways
- Designing for multiple user types requires intentional, role-specific flows.
- Early structure and file organization are critical for maintaining momentum and scaling design work.