Resilience Engineering
Project Overview: This was a redesign project for Resilience Engineering, a Boca Raton based firm. The previous site lacked clear information about services and projects, making it hard for users to understand the firm’s capabilities. Goal was to improve structure, mobile experience, and client engagement.
Design Challenge: I approached the Resilience Engineering website redesign as an opportunity to create a more modern, professional, and user-friendly experience that reflects the firm’s local expertise and credibility. The current site feels outdated and lacks a clear structure, making it difficult for users to understand the services offered or find essential information. My goal is to streamline the content, improve usability across devices, and design an experience that builds trust with local planners, developers, and contractors.
Role: UX Researcher, UX/UI Designer
Original Site
UX Research
Overview(User Research)
Resilience Engineering’s primary users include municipal planners, developers, and contractors in South Florida who need reliable civil engineering support for site development, permitting, and infrastructure projects. These professionals value clarity, local expertise, and fast access to information.
- Users range from city planners to private developers and contractors
- Most are between 35–55, tech-literate, and time-constrained
- Prioritize clear service descriptions, project proof, and contact access
Design Solution
- Created a clean, modern layout that reflects the firm’s technical expertise and professionalism
- Improved the site architecture to make services and project work easier to find
- Added clear calls to action and contact pathways to support faster client engagement
Persona #1
Persona #2
Design Process
Sitemap
Wireframes
Once my research was completed, the ideas and features were presented via wireframes below:
Final Design
I focused on creating a clean, structured layout that clearly communicates the firm’s services and experience. Navigation was streamlined, content reorganized, and calls to action made more prominent to support faster engagement. With improved mobile usability and accessibility, the site now offers a professional, trustworthy experience that reflects Resilience Engineering’s local expertise.
Desktop - Home & About Pages
Desktop - Services Page
Desktop - Projects Page
Key Takeaways
Challenges
- The original site offered very little detail about services, past projects, or the firm’s capabilities, making it difficult to communicate value and build trust.
- Poor visuals and unclear navigation didn’t reflect the firm’s professionalism or expertise.
- No mobile optimization or clear CTAs for time-sensitive users like planners and contractors.
Key Takeaways
- Clear, organized content builds trust with technical, time-sensitive users.
- Even with limited content, strong structure and hierarchy can elevate credibility.
- Local relevance and visual proof of work are key to attracting new clients.